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Privacy Policy

Assembler AI Technology Inc. ("Assembler AI", "we", or "us") provides an AI software platform that uses computer vision to measure cycle time and monitor adherence to standard operating procedures for human operators in factories (the "Service"). Assembler AI is committed to protect the personal information of its clients and users.

This Privacy Policy was last updated on January 19, 2025

Purpose and Scope of the Policy

This Privacy Policy describes how we collect, use, store and disclose your personal information and how your personal information can be accessed, rectified, and deleted when necessary. This policy also explains how cookies are used on Assembler-AI.com (the "Website"). Your continued use of Assembler AI's Website and Service means you agree to our Privacy Policy, so please take a few minutes to read and understand it.

This policy does not extend to websites operated by third parties.

1. Personal Information Collected

1.1 Information that you provide to us

We ask for and collect your personal information for the purposes identified at the time of collection, or as otherwise permitted or required by applicable law. These purposes include when you obtain information on our products and services, sign up for an account, contact us, post on our social media accounts, or register for our newsletter. Our systems automatically processes content and information you and others provide in order for us to optimize your customer experience.

You have the right to refuse to provide any personal information. You can also choose to withdraw any consent you may have given in relation to the processing of your personal information at any time, by contacting Assembler AI at the address indicated hereunder. Your rights are outlined at Section 8 of the present Privacy Policy. However, we may not be able to operate adequately the Website and Service if you do not provide certain data.

Depending on the circumstances, personal information may include the following:

When you sign up for a Assembler AI account ("Account"), we require certain information such as your first name, last name, phone number and email address.

When you communicate with us for general inquiries through our contact form, via the live chat embedded in the Website, or by any other means of communication, we will collect an store records of these interactions, including your contact information, social media handle, purchase history, when appropriate, as well as the information that is contained in such communications, in order for us to respond appropriately.

1.2 Information provided on our Website

Information we collect through our Website may include:

We may also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal information but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate certain of your usage data to calculate the percentage of users accessing a specific Website feature. However, if we combine or connect aggregated data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information which will be used in accordance with this Privacy Policy.

2. The Use of Your Personal Information

We collect, store, and process information, including personal and non-personal information, in a variety of ways in operating our business, mainly:

  • to allow us to provide our products and services.
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
  • to analyze your usage trends and preferences.
  • to do data analysis, system maintenance and support and survey processes.
  • to improve our Website and Service.
  • to administer and protect our business, Website and/or our Service, including troubleshooting, auditing and monitoring its use.
  • to detect, prevent and address security issues.
  • to answer questions and information requests.
  • for the purposes of marketing, advertising or contests.
  • for any other purposes authorized or required by law.

3. The Sharing of Your Personal Information

It is often necessary to use the services of third parties for the purposes of providing our own services to you. For example, third parties (including Partners) to whom we may share your personal information may assist us with the delivery of Products, payment processing, billing, customer service, hosting and analytics. We may need to share your information with them for these purposes. When we disclose your personal information to third parties, we take reasonable measures to ensure that the rules set forth in this Privacy Policy are complied with, including through contractual means. These third parties will obtain only the personal information that is necessary for the purpose for which Assembler AI has employed them.

Assembler AI may share personal information with third parties to whom we may choose to, or with whom we are considering to, sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal information in the same way as set out in this Policy. We also reserve the right to disclose personal information if required to do so by law or in the good faith belief that such action is reasonably necessary to comply with legal process, enforce our General Terms and Conditions of Use and Sale, respond to claims, or to protect the rights, property or safety of Assembler AI, our affiliates, service providers, or the public.

At any time, we may disclose to third parties non-personal data, such as aggregated information like the total number of times people engaged with a document or page on the Website.

4. Storage and Processing

Access to the Website and/or the Service may be provided using resources and servers located in various locations, including the United States. Therefore, personal information about you may be transferred, processed, and stored outside the country where the Website and/or Service are used. Your information may be stored and processed in any location where Assembler AI or its subsidiaries, Partners, affiliates or service providers have facilities.

For users located in the European Economic Area ("EEA"), we may transfer personal data we have collected from you to servers, to Assembler AI's authorized personnel or to other third parties located outside of the EEA. However, when transferring your information, Assembler AI will ensure that the country where they are transferred offers an adequate level of data protection. Such can either be achieved if an adequacy decision of the EU Commission according to Art. 45 of the General Data Protection Regulation (GDPR) exists or by providing appropriate safeguards according to Art. 46 GDPR. In the absence of an adequacy decision of the EU Commission or of appropriate safeguards we will inform you about the risk of such transfer and will transfer the data only with your consent. We may share information collected with other affiliates companies of Assembler AI in Canada.

5. Conservation Period

Assembler AI undertakes to retain your personal data only for the period required to accomplish the purposes for which they are processed, unless further recording is permitted or requested by applicable law (e.g. in case of retention periods imposed by the applicable laws in force). To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means. We also take into account legal and regulatory requirements which require the retention of personal information for a minimum period of time, limitation periods for taking legal action, good practice and our general business purposes.

We will delete data provided based on a consent according to Art. 6 para. 1 lit a) of the GDPR if the user withdraws the consent unless further recording is permitted or requested by applicable law.

6. Marketing

As part of our Services, Assembler AI may send you information about products and services of ours that we think you might like, as well as those of our Partners'.

We will only send you direct marketing communications by email or text if we have your consent. You may always opt out at a later date by following the unsubscribing instructions included in our marketing communications or changing your notification settings within your Assembler AI Account. You have the right at any time to stop Assembler AI from contacting you for marketing purposes.

7. Children and Our Services

Assembler AI services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf by contacting Assembler AI). We do not knowingly collect personal information from children under 13 or under the applicable age limit in your jurisdiction for giving consent to the processing of personal data (the "Age Limit"). If you are a parent of a child under the Age Limit and become aware that your child has provided personal information to Assembler AI, please contact us and you may request exercise of your applicable access, rectification, cancellation, and/or objection rights.

8. Cookie Policy

We use necessary cookies that ensure that the Website functions properly and enables you to access the full functionality of our Website and Service. We also use other cookies, such as analytical or social media cookies. Assembler AI also uses cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.

Assembler AI sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising Partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

You can manage the cookies we collect through your browser and may, any time, choose to disable cookies on your browser. However, note that disabling cookies could adversely affect your browsing experience on the Website.

Even if you have accepted part or all of the cookies we use, you may withdraw your consent at any time.

We sometimes embed content from some third parties such as social media plugin (e.g. "share" or "like" buttons), all of which may use cookies on their website. However, the use of these cookies is not covered by this Privacy Policy and we have no access to or control over these cookies.

9. Your Rights

You may exercise any of the rights described in this section contacting Assembler AI. Please note that we may ask you to verify your identity before taking further action on your request. Other rights may be granted to the user according to the applicable regulations on the protection of personal data.

  • The personal data is no longer necessary for the purpose which Assembler AI originally collected or processed it for and is not required to be retained by law;
  • The data has to be erased to comply with a legal obligation; or
  • The data was collected from a child.

10. Security

We take reasonable precautions to protect the privacy, accuracy, and reliability of any information you provide to us and we use adequate technical and organizational safety measures in order to protect your information from loss, misuse, destruction, unauthorized access, copy or alteration. We have also implemented physical and organizational safeguards in accordance with which only employees who need the information to perform a specific job are granted access to personally identifiable information.

We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

However, while we endeavor to use security measures consistent with industry standards and reasonable efforts to safeguard the confidentiality of your information, we cannot guarantee that information provided to us will not be intercepted and remain secure.

11. Update to this Privacy Policy

This Privacy Policy may be amended from time to time, due to the development of our Service, our Website or for legal matters. When modifying our Privacy Policy, we will make commercially reasonable efforts to advertise such modifications on our Website. Your continued use of the Website and the Service after any such change constitutes your acceptance of this Privacy Policy, as revised.

We may, but are not obligated to, provide you with notice in case of any material changes made to this Policy. Your continued use of the Website and/or Service after any changes in this Policy will constitute your acceptance of such change.

12. Privacy Officer

Any request to access, rectify, and delete your personal information and any question, comment or complaint you may have with respect to the handling of your personal information by Assembler AI must be sent to our Privacy Officer by mail using the following contact information: